Massage Appointments

We take a 50% booking deposit for massage bookings (less for remedial massage bookings). You can cancel your appointment up to 48 hours before the start time of the appointment without incurring a fee and we will hold the deposit for your next booking. If you cancel your appointment less than 24 hours before your appointment, you will be charged the full deposit as a cancellation fee. If you don’t turn up to your appointment, you will charged the full deposit as a cancellation fee. For full terms and conditions, visit our Massage FAQ’s.


Private Health

Some private health funds will also offer rebates for your treatments and services at BalanceNorth. The rebate amount will depend on your fund and level of cover so ensure you contact them directly for this information. We can provide you with the billing details on requests.


BalanceNorth provides HICAPS, the ability to swipe your Health Insurance Card through an electronic claiming terminal. The machine will process your health fund’s contribution towards your bill, meaning you just need to pay any remaining fees (if any apply).
Scroll to Top